Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and range of features, including automated customer review collection, customizable widgets, and photo and video review capabilities. It integrates well with Shopify and other platforms, making review management and display easy. The app's responsive customer support and ability to boost conversion rates are highly valued. It also offers incentives like discounts to encourage customer reviews. Merchants find it affordable and effective in boosting sales and building customer trust.

Edited February 6, 2024

Very nice. Ideas are being recommed, everything is customizable, no watermark option is awesome. 10/5 have used, am using and will continue to use this app. It also not only about reviews but much more like emails and stuff. Great app :D Would recommend to everyone

DeinWunsch
Germany
About 2 months using the app
April 12, 2024

Wonderful support from Aya. Thank you

Rags n Rituals
United Kingdom
Over 4 years using the app
February 7, 2024

Excellent online support - Jemuel was efficient and sorted us out with no problem whatsoever. Thank you!

Mountain Red
New Zealand
Over 1 year using the app
January 10, 2024

I have been loving this app and the customer support is great! I had a billing question and talked to Jemuel who helped me out within minutes of me sending a customer support email. I love an app that has such quick and easy customer service!

New Moon Minerals
United States
About 1 year using the app
April 11, 2024

Jemuel was able to verify a question I had about discount codes and even researched what I needed to do within Shopify! I was very appreciative of his knowledge regarding how Shopify handles discounts!

Mr Obtuse Mugs & Stuff
United States
13 days using the app
Edited April 26, 2024

The customer support is unrivalled! Aya helped me fix a problem that I had been trying to solve for 2 days. And not even within an hour I had a response that helped me solve it instantly.

Kowalaa
Netherlands
29 days using the app
Edited March 2, 2024

Very good experience with the support team, they are very responsive.
They were able to solve my installation problems with a direct handover to my site.
Very attentive to all our questions.
Don't hesitate, this application is just incredible, it's essential for a good start on Shopify.

Dymsmart Shop
France
About 2 months using the app
February 28, 2024

An app where not only everything works as intended, but they have a great customer support in case of any issues! Lilach not only helped me, but did the code modifications himself (fast!) and explained what he changed

can only recommend

Seluni
Estonia
17 days using the app
February 24, 2024

Amazing app, works great on the store COHFFEE.COM. Thank you once again loox for displaying strong social proof encouraging other customers to purchase as well. Would definitely recommend!

COHFFEE
United States
11 days using the app
April 25, 2024

Thank you to Ilan I could solve a problem I had with Loox. Great customer support guys.

Fierce Wardrobe
Uruguay
About 1 month using the app