Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,387)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting features like photo and video reviews that boost trust and credibility. The automatic review request feature efficiently collects customer feedback, while responsive support and customizable widgets enhance user experience and conversions. Continuous updates ensure the app remains effective in building social proof, offering good value for money.
Refine
-
By rating
easy to use, and prompt support. Paid for itself with two orders won by the app.
Sie ist hilfreich
please I don't want to see loox in my store
Hey StudySmart,
We're sorry to see you go! I've reached out to you via email with full instructions on how to remove Loox from your store. If you have any additional questions, please feel free to respond to the email I've sent you- I'd be happy to help.
Best,
Sara from the Loox team
good love it
I'm beyond frustrated with Loox. Their customer support does not read any of the messages sent to them and just says they'll forward it to tier 2. I have been trying for two weeks to get downloadable versions of my video reviews and I have not been able to do so. When I reply to their emails both support@loox.io and Success@loox.app both are bounced back and the support team does nothing to help me. So I have to continue booking support through the shopify app only to go in a viscous cycle. Its ridiculous with the amount of money they charge my brands for their review platform!
Hey,
Rotem from the Loox team here.
Thanks for sharing your experience.
Our team reached out to you privately, and we're here to help get this sorted out.
Amazing tool !
Great customer service, Ken helped me a lot setting up the widgets.
The only app that looks great out of the box. Cannot recommend enough! Also, the customer service is stellar!
Best review app for shopify stores.
easy to use