Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,734)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting its user-friendly interface. They value the photo and video review features for boosting customer trust and conversions. The app's automated review requests and customizable widgets are also noted for their efficiency and aesthetic flexibility. Responsive customer support and regular updates enhance its usefulness, making it a cost-effective choice for enhancing e-commerce operations.

October 8, 2024

It's a really good app with lots of features. Thank you very much for your help, Arielle, in resolving a video review upload issue.

Flor y Amor
Spain
Over 1 year using the app
January 12, 2025

Be carefull they take a lot of money for displaying only review, I have been charged 700 EURO A MONTH without any warning

Mein Gebet GmbH
Germany
3 months using the app
Loox replied January 13, 2025

Hey Mein Gebet GmbH,

I’m sorry to hear that the recent charges came as a surprise. We do our best to keep our pricing as transparent as possible with all details available on our website, Shopify listing, and within the app.

While our focus is collecting and displaying reviews, our goal is to provide high value with tools that help you attract new customers, increase conversions, and encourage repeat purchases.

I’ve reached out via email to help you find a plan that best suits your business scale. Please feel free to reply whenever it’s convenient—we’re here to help!

Rotem from the Loox team

November 5, 2024

Loox is working great on my website, very happy with the results

EcoNets
Canada
5 months using the app
November 30, 2024

Great App to use -lot of Customization and Upsell downsize available .

Nitty-Gritty
India
3 months using the app
December 15, 2024

It's great to know reviews are being organised and collected to help my store grow.

Encore Fashion
Australia
About 1 month using the app
November 8, 2024

Seems great so far. Just installed. We will see. Thank you.

Pure Quartz
United States
2 months using the app
December 19, 2024

this app is seamlessly just the best. trust it.
pretty much all the features are point and click to activate, pretty amazing!

Tightwrapz Print Shop
United States
7 days using the app
December 24, 2024

Great support from Ellison! Fast and clear response

Bogam
Spain
4 months using the app
December 2, 2024

Easy process. Works as advertised.

$₳¥ £€$$
United States
Over 2 years using the app
December 13, 2024

Very happy with the app. I needed extra help to manually add the widget to the product pages and Jemuel and Kim were extremely helpful and fast. Before I knew it, it was up and running. Getting quick responses is important to me and I am very pleased. The app is easy to customize and you can make it do what you need it to do. Very simple to make adjustments that fit your needs and desires. OVERALL - VERY VERY HAPPY WITH THE APP AND CUSTOMER SERVICE

Semen Tanks - Select Genetics
United States
About 14 hours using the app