Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,387)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting features like photo and video reviews that boost trust and credibility. The automatic review request feature efficiently collects customer feedback, while responsive support and customizable widgets enhance user experience and conversions. Continuous updates ensure the app remains effective in building social proof, offering good value for money.

November 30, 2024

Great App to use -lot of Customization and Upsell downsize available .

Nitty-Gritty
India
About 1 month using the app
August 28, 2024

I really like this app not just for its great features but also for the customer service that I’ve received. I had a problem with some reviews on my store so I emailed the help team and got put in touch with Jodel. He replied as soon as he could and after a couple conversations my problem was resolved straight away. I would really recommend this app if you ever have trouble with your stores. Jamie.

ShopHoloSpin
United Kingdom
About 2 months using the app
October 16, 2024

Great App, Fantastic Support, any issue I have is sorted out straightaway, not that I have many Issues.

Izabela Peters
United Kingdom
2 months using the app
October 14, 2024

Simple to use, many features, great UX

Wiseharts
United States
9 months using the app
October 31, 2024

So easy to use. I'm very happy with this app.

Zukra Energy
Netherlands
9 months using the app
Edited November 15, 2024

Great customer service, Ken helped me a lot setting up the widgets.

Steel 'N' Feel
Vietnam
3 months using the app
October 24, 2024

It is pretty easy to install and configure.

Good JuJu Gifts
United States
About 1 year using the app
December 11, 2024

Got help fast and easy from Jemuel at Loox!

Portabel
Norway
3 months using the app
Edited October 21, 2024

Great customer support, shoutout to Rotem, Tal and Shany who helped me a lot with their expertise to make my Google Shopping reviews and a custom coding job work.

SkinGlowUp✨Microneedling Onlineshop
Germany
6 months using the app
October 2, 2024

When I started using loox they were amazing and always willing to help. The last customer service experience left me baffled, and I ended up canceling and moving to another review app.

by Kin Aesthetics
United States
Almost 2 years using the app
Loox replied October 5, 2024

Hey,
Rotem from the Loox team here.

I'm truly sorry to hear about your recent experience with our support.

We take pride in our support, and I would love to have the chance to make it right.

I have contacted you privately, and I would be more than happy to help you resolve any issues.