Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,593)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

September 24, 2024

Me encanta la funcionalidad

YCLIK
Spain
7 days using the app
July 25, 2024

Easy to use but issues with reviews not showing on product page????

Cute & Strong
United Kingdom
4 months using the app
Loox replied July 27, 2024

Hey,
Tal from the Loox team here :)

I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

I’d be happy to dig deeper on what you see on your end. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together.

January 31, 2024

I needed help with where my review stars were being displayed and Jodel helped me immediately. Within an hour my problem was fixed and she left me the necessary code for future occurrences of the same issue. I appreciate it.

XevaLight
United States
11 months using the app
February 6, 2024

Really good, downloaded last year. Think the app is brilliant and gives merchants control of their reviews as opposed to Trustpilot who charges small businesses a fortune to do anything. Now that Loox has integrated with Google, its even better. Really happy, highly recommend.

Majora
United Kingdom
6 months using the app
August 16, 2024

Easy to install and highly recommended.

Okihasi
United States
14 days using the app
June 19, 2024

Best Review App on the shopify Store, although the translations are done manually which is kinda annoying, but either way its still the top choice for reviews.

Puppy Pulse
United States
5 months using the app
September 29, 2024

easy

My Store
United States
4 days using the app
August 16, 2024

Love it so far

Yun Boutique
United States
24 days using the app
April 28, 2024

more options for the scale plan. i'm at the point to scale it's just very pricey if your just getting started. But again lots of small companies rely on the connectivity of shopify and google and to have to pay for a premium upgrade might not help us grow

KillinMeSmalls
United States
9 months using the app
October 26, 2024

wow

Rebago
Germany
19 days using the app