Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,781)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

June 25, 2024

Great customer service and a great app. Due to my Shopify theme being quite customized, I needed some help integrating the widgets onto my website. Ken from customer support helped me out promptly and did a great job.

Redback Liftwear
Australia
About 2 months using the app
November 6, 2024

es increible

Air Power
Spain
About 1 month using the app
July 9, 2024

I've been using Loox for 1 month now and I love it. Easy to use and I love how it helps with upsell and how easy and convenient it is for customers to give reviews!

BYIS Beverage, LLC
United States
About 1 month using the app
September 10, 2024

Very helpful in dropshipping business

Zitrone-Store
Switzerland
About 1 month using the app
May 30, 2024

I’m a new member to the software but it’s really awesome. Ellison helped me with my questions and it made my experience even better! Awesome app and customer support! Thanks guys

Balanced Barks
United States
4 months using the app
December 31, 2024

zu teuer

BELVELINE
Germany
About 1 month using the app
Loox replied January 2, 2025

Hey,
I'm sorry if our pricing wasn't quite what you were looking for.

Loox offers various plans to accommodate stores of all sizes and budgets. Our goal is to quickly deliver high value by helping you collect impactful reviews, boost conversion, increase retention, and driving referrals.

I’ve sent you an email to go over our plans in more detail and see how we can best support your store. Feel free to reply whenever it’s convenient—we’re here to help!

October 5, 2024

Very good

Krezona Store
Israel
5 days using the app
February 28, 2024

Best review app - best features and amazing customer support - especially ROTEM - she was fast and professional!

thanks!

kleopatrajewles
United States
12 months using the app
October 31, 2024

Maravilhoso!!

My Store
Brazil
About 2 months using the app
June 13, 2024

It is too expensive. More apps do the same way cheaper than this one. I was paying 10usd and suddenly they change me to 30usd per month. They are counting all the orders, my store is COD but not all orders are paid, so they should not count.

Acalaskin
Mexico
About 2 years using the app
Loox replied June 15, 2024

Hey,
Arielle from the Loox team here.

I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.

All of the details of the plan are present when accepting the plan.

I’ve personally reached out to you, and I'm happy to continue the conversation with you privately.