Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,593)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.
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Setting up LOOX was straightforward, and the pricing is fair. Although I only installed the app a few days ago, I have already formed a very positive impression. Our shop previously used another review tool, which was far less intuitive to set up.
Everything seems very promising, and I am confident that the app will continue to perform well over time. One small drawback is that text reviews can only be displayed individually as a carousel, rather than side by side. Without accompanying images, the various widgets can’t be utilized. This is particularly relevant for me as I imported our previous reviews, which are all text-based.
Overall, LOOX offers an excellent user experience and has the potential to significantly enhance the way we manage customer reviews. I look forward to seeing how it evolves and improves with future updates.
Hey there,
Sara from the Loox team here :)
Thank you so much for your review and thoughtful feedback!
I've reached out to you via email to provide further assistance, and am looking forward to continuing the conversation there.
I've only started and and can see this was a good decision for a good strong future business growth plan. I feel my shopify store littlebagofgoodies.com will become very profitable through the Loox App. I can't wait to watch all my sales come flowing in.
Easy to install and highly recommended.
The software is good, I have the support of Rain M. and his enthusiasm makes me feel happy
Ottima adattabile a tutto
I love this app. I have had no issues with it and it's brilliant for my customers as they can see what other people think about our products. Liz was wonderful and helped me install one of the widgets recently. She was very fast and efficient - a great asset to the team.
Lawrence was super quick to get back to me, even on a weekend, and knew just what to do to implement the code in my specific theme. It wasn't just a canned answer.
Scammers, they tricked my company to switch to their "Scale" plan with the promise for more features for the same price. In the end, i paid double what i paid before for THE SAME features even less. Stopped using their app, removing it from all my 3 stores. Now, you scammed me with small amount but lost 3 stores that use to pay you for years. My advise, go to Judge me - same features, but better price and support.
Hey,
Arielle from the Loox team here.
I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.
All of the plan's details are clearly present when accepting the plan.
I’ve personally reached out to you, and I'm happy to continue the conversation with you privately.
In any case, our support team is available 24/7 and always happy to help!