Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,621)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

April 2, 2024

Liz was great. Very quick to solve a little issue that i had (within the hour). It's always great support from Loox :)

Strawberry Valley Prints
United Kingdom
Almost 5 years using the app
July 31, 2024

thats awesome

Teddy Punk Store
United States
About 2 months using the app
June 21, 2024

Setting up LOOX was straightforward, and the pricing is fair. Although I only installed the app a few days ago, I have already formed a very positive impression. Our shop previously used another review tool, which was far less intuitive to set up.

Everything seems very promising, and I am confident that the app will continue to perform well over time. One small drawback is that text reviews can only be displayed individually as a carousel, rather than side by side. Without accompanying images, the various widgets can’t be utilized. This is particularly relevant for me as I imported our previous reviews, which are all text-based.

Overall, LOOX offers an excellent user experience and has the potential to significantly enhance the way we manage customer reviews. I look forward to seeing how it evolves and improves with future updates.

Hey Party
Germany
2 days using the app
Loox replied June 22, 2024

Hey there,
Sara from the Loox team here :)

Thank you so much for your review and thoughtful feedback!

I've reached out to you via email to provide further assistance, and am looking forward to continuing the conversation there.

December 6, 2024

güzel

Angeliv
United Kingdom
3 days using the app
February 24, 2024

Amazing app, works great on the store COHFFEE.COM. Thank you once again loox for displaying strong social proof encouraging other customers to purchase as well. Would definitely recommend!

COHFFEE
United States
11 months using the app
October 4, 2024

uygulamayı kullanmaya yeni başladım ama çok beğendim

abooov
Germany
3 months using the app
November 18, 2024

easy to use.

PetzNpaws
Sweden
26 minutes using the app
July 28, 2024

I love it, Good work

Vibrant Florals
Morocco
5 months using the app
February 6, 2024

Excellent app and even better assitance provided by Aya from Customer Support. Really fast and effective.

Rödler
Chile
Almost 3 years using the app
September 4, 2024

Great app

Hendrix Fishing Co.
United States
About 2 months using the app