Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,875)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.
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Setting up LOOX was straightforward, and the pricing is fair. Although I only installed the app a few days ago, I have already formed a very positive impression. Our shop previously used another review tool, which was far less intuitive to set up.
Everything seems very promising, and I am confident that the app will continue to perform well over time. One small drawback is that text reviews can only be displayed individually as a carousel, rather than side by side. Without accompanying images, the various widgets can’t be utilized. This is particularly relevant for me as I imported our previous reviews, which are all text-based.
Overall, LOOX offers an excellent user experience and has the potential to significantly enhance the way we manage customer reviews. I look forward to seeing how it evolves and improves with future updates.
Hey there,
Sara from the Loox team here :)
Thank you so much for your review and thoughtful feedback!
I've reached out to you via email to provide further assistance, and am looking forward to continuing the conversation there.
Like this app, and Tal is so helpful!
Doesn't let you export chosen reviews and more than 20 at a time
Hey,
Shany from the Loox team here.
I'm sorry to hear your Loox experience was less than you expected. I'd be more than happy to help you resolve any issues.
I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)
Customer Service was great. Chester was very responsive and figured out a resolution to my issue very quickly. Thanks Loox!
Aya was really helpful and made things simple and easy for me to understand! Fast replies and fast at finding ur errors I really appreciate Aya for solving my problem really fast I would have expected a whole day for a response but Aya is Fast! Thanks Aya
I´M OK
IT´S AN EXCELLENT APP
I had a problem with my reviews, and got in touch with jemuel form luux support team. He helped me immediately with my problem and it got fixed with in an hour.
The reviews also looks good in my webshop
The customer support was really helpful. I was very pleased with Chester's assistance; together, we quickly resolved the issue I had. The instructions were clear and efficient.
I have just started using it and it's been amazing so far.
Definitely Recommend.
Hi