Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,020)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

December 27, 2021

vou testar se der certo, continuarei a usar, por enquanto vamos ver como funciona, o desempenho, vamos ver se da para atrair clientes para a lojinha que so esta começando...

Loja-Hanna-Variedades
Brazil
28 days using the app
March 18, 2022

Sadly im not happy with Loox app.
It was a nightmare to set up the integration to google reviews.
I will try other options

סטארט הום
Israel
26 days using the app
July 11, 2019

I love this app but unfortunately, important features like selecting images and removing the credit while paying 9.99$ are simply a shame in my opinion. The support suggested me to upgrade to an advanced plan with a price reduction which would cost almost like the Shopify Basic plan. Think about it you are paying for the basic plan of Shopify for 29$ with the whole e-commerce solution along with a ONLY review app for 24.99$..... That doesn't look sophisticated + ripping of the whole budget of a basic user. If the starter plan would offer the above mentioned feature for 9.99$ a month then I would with with Loox. Don't care how many users are using this app but it should fit my budget and especially I don't want to feel scammed! Thank you!

Chicklr
Switzerland
24 days using the app
December 24, 2022

top muito bom recomendo mais o preço é alto não sei se eu vou ter dinheiro pra manter ele, precisa baixar o valor

Harven Loja
Brazil
24 days using the app
March 11, 2022

The ratings widget is supposed to display the average star rating and number of reviews next to my product titles. Unfortunately, Loox isn't working automatically to do that (another reviews app is working, unfortunately it doesn't support review photos). Their solution is that I custom edit my theme code, which is not ideal.

Atelier Juno Prints
United States
22 days using the app
Loox replied March 12, 2022

Hey,
Josh from the Loox team here :)

I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

Loox offers a seamless migration from previous apps and sources through our import template and one click importer for supported apps.

Loox also allows you to customize the text of your ratings.

In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise :)

June 14, 2021

The app is really good overall and gets the job done very well. My only problem is that it costs a ton.

mk1watches
United States
20 days using the app
Loox replied June 15, 2021

Hey,
Josh from the Loox team here :)

Glad to hear that you are enjoying your time with Loox!

Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month.

Our Success team would be happy to discuss each of our plans with you at your convenience.

I have sent you an email to continue this conversation in Private.

Edited March 1, 2023

Praktisch zu bedienen, tolles Tool für eine optimale Conversion von einem Onlineshop. Wirklich ein Must-Have

Egomaster
Switzerland
19 days using the app
November 25, 2020

There are others similar apps so good as that, and for a low price. I think that's good, but the price isn't compatible.

MulherChique.com
Brazil
16 days using the app
March 11, 2020

i like it. usefullly . i love it.................................................................................................

sharliey
Hong Kong SAR
14 days using the app
December 12, 2023

4

اكسسورات سمارت
Saudi Arabia
About 13 hours using the app