Loox ‑ Product Reviews App , 18,569 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, affordability, and range of features including automated customer review collection and customizable widgets. It's praised for its seamless Shopify integration, exceptional customer support, and valuable analytics. The app allows for photo and video reviews, providing powerful social proof and boosting sales and conversion rates. It's also known for its fast performance and giving merchants control over their site's content.
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1. App is too expensive for what it offers. Consolidate your plans down to one cheaper plan and I may reconsider this app. Your plans are robbery in the current state. 2. Can't remove Loox branding from the store. If I'm paying for an app I want to be able to remove the branding no matter what plan I'm running. 3. App leaves code all over the store after uninstallation. 4. Automatic coupons only works if the user leaves a photo review. This feature should work without the need for a photo review. 5. Don't limit reviews and emails. Overall you have lost a guaranteed customer due to bad business decisions. This app is great otherwise.
Hey,
Josh from the Loox team here :)
I am sorry that your experience with Loox did not meet your expectations. Loox is focused entirely on helping merchants collect significantly more reviews with photos, and displaying them beautifully across your store. We accomplish this by helping you to incentivize your customers with discounts for including a photo with their review.
Photo reviews convert 91% more than text reviews. By offering discounts on photo reviews only and other efforts like photo reminder emails, we manage to acquire a photo for 1 in 4 reviews.
We offer different plans for different stages of your store from those just starting out all the way to big brands! If you are not able to find a plan that fits your needs and budget, please let us know and our success team will work with you to find that perfect fit that will give you maximum value!
Unfortunately, since Shopify removes access to edit code after an app is removed, every customer-facing app on Shopify which inserts its code into a store's liquid cannot change or remove any code they added once the app is uninstalled. If you would like, I would be more than happy to assist you in removing any and all leftover Loox code from your store.
I have reached out to you privately with instructions on how we can help remove this additional code.
very good app but little costly then others
from what I've heard this app, I just wondering how to use this easily but it's doesn't matter. it's too easy to use by myself.
wow, very good interface, thanks for the great experience, huhuhgyggghjftyutftghbjnjhugytbhgygtgbhyhy
i used this app to help our website.it is really appreciable .it is tremendous to help in our business to grow
i cant say much about the app i havent used it to its fullest so ill leave a review later on once i get more familiar with using the app
App looks good but i dont really have time to import manually all the details of all the reviews of my products on aliexpress.. it should really not be that complicated
i like iti like iti like iti like iti like iti like iti like iti like iti like iti like iti like iti like it