Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,734)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting its user-friendly interface. They value the photo and video review features for boosting customer trust and conversions. The app's automated review requests and customizable widgets are also noted for their efficiency and aesthetic flexibility. Responsive customer support and regular updates enhance its usefulness, making it a cost-effective choice for enhancing e-commerce operations.

December 13, 2024

Very happy with the app. I needed extra help to manually add the widget to the product pages and Jemuel and Kim were extremely helpful and fast. Before I knew it, it was up and running. Getting quick responses is important to me and I am very pleased. The app is easy to customize and you can make it do what you need it to do. Very simple to make adjustments that fit your needs and desires. OVERALL - VERY VERY HAPPY WITH THE APP AND CUSTOMER SERVICE

Semen Tanks - Select Genetics
United States
About 14 hours using the app
December 5, 2024

Great app and support that went above and beyond in assisting with some backend coding work I needed.
Aya, Rotem & Sara were all fantastic to work with. Thank you!

Revival Racing
Canada
About 1 month using the app
November 30, 2024

UI just makes this a breeze to use. Thanks for making it easy!

theinterlude
United Kingdom
About 2 months using the app
November 27, 2024

This app is so helpful bringing customer reviews to your site! It’s been great so far and I get reviews back quickly!

Coeur Moments
United States
12 days using the app
October 17, 2024

The only app that looks great out of the box. Cannot recommend enough! Also, the customer service is stellar!

Crap.supply
Netherlands
6 months using the app
October 30, 2024

I would recommend this app to people looking at starting a business, easy to use and setup your shop.

Crowned Empire Group
Australia
About 1 month using the app
October 31, 2024

Tamarry with the support team was very responsive and fixed the issue within 24 hours.

Houghton Horns
United States
Over 1 year using the app
November 19, 2024

please I don't want to see loox in my store

StudySmart
France
4 months using the app
Loox replied November 21, 2024

Hey StudySmart,
We're sorry to see you go! I've reached out to you via email with full instructions on how to remove Loox from your store. If you have any additional questions, please feel free to respond to the email I've sent you- I'd be happy to help.

Best,
Sara from the Loox team

January 19, 2025

Great app, and thanks to Jemuel for the help

TECHWEAR STORM™
Canada
Over 1 year using the app
January 6, 2025

loox's service is amazing! Worth the price! Thank you Ellison!

NIMOFAN Katana
United States
2 months using the app