Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,789)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

October 25, 2024

It's a fantastic review app that I have used. It's the best of the best. The customer support is very nice and helpful. They quickly assisted me in resolving an issue with displaying the rating. Thank you so much.

Pawarts
United States
Over 2 years using the app
February 6, 2025

Good product. Good support, Ken answered my question quickly.

GlucoBoss
Australia
3 months using the app
January 12, 2025

Be carefull they take a lot of money for displaying only review, I have been charged 700 EURO A MONTH without any warning

Mein Gebet GmbH
Germany
3 months using the app
Loox replied January 13, 2025

Hey Mein Gebet GmbH,

I’m sorry to hear that the recent charges came as a surprise. We do our best to keep our pricing as transparent as possible with all details available on our website, Shopify listing, and within the app.

While our focus is collecting and displaying reviews, our goal is to provide high value with tools that help you attract new customers, increase conversions, and encourage repeat purchases.

I’ve reached out via email to help you find a plan that best suits your business scale. Please feel free to reply whenever it’s convenient—we’re here to help!

Rotem from the Loox team

November 17, 2024

I have used loox across three stores and I love it.

Be In Motion®
Australia
About 3 years using the app
December 25, 2024

Excellent bit of software that makes it very easy to set up import reviews and configure behaviours.

JustGoodKit
Australia
10 days using the app
November 21, 2024

this was a lot easier than I was expecting it took a moment to find the bar to upload when that was done correctly the store was loaded with product reviews.

Lisa Marie Pro Artist
United States
28 days using the app
Edited September 30, 2024

We love our Loox Reviews and hope y'all know how great of a job you have done with this company. You have been a key part of our success. The superb UX and collection process has resulted in Mermaid Wax having more overall reviews than ALL of the other companies in our industry COMBINED! This has happened with your help (which has been key) even though we are just 5 years old while many in the industry have been around before the internet. No shxx! Woohoo, can't thank you all enough <3

Mermaid Wax®
United States
Over 5 years using the app
Loox replied September 30, 2024

Hey,
Arielle from the Loox team here :)

We are so happy to hear about your positive experience with Loox so far.

We are looking forward to many more years of working together.

Don't hesitate to reach out if there is anything we can help you with!

December 24, 2024

Great support from Ellison! Fast and clear response

Bogam
Spain
4 months using the app
November 22, 2024

great but my edits on my store got erased and not all the widgets were available to me all of a sudden

AuraLight
United States
About 2 months using the app
Loox replied November 23, 2024

Hey AuraLight,
Thanks so much for taking the time to leave us a review! I've reached out to you via email to help you figure this out. Looking forward to resolving this together :)

January 19, 2025

Great app, and thanks to Jemuel for the help

TECHWEAR STORM™
Canada
Over 1 year using the app