Reviews (19,671)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective collection and display of customer reviews, boosting trust and conversions. Key features include photo reviews, seamless integration, customization options, automation, and multilingual support. Many praise its exceptional customer support and affordability, making it suitable for small businesses. The support for video reviews, user-generated content, and insightful analytics are also valued. Merchants report increased conversion rates post-integration.

April 6, 2024

There isn't much competition. The choice is obvious.

Sparkl Fairy Couture
United States
Over 2 years using the app
April 5, 2024

This app helps take my business to the next level. The social proof it provides is amazing and my customers love it too. Very easy to navigate!

Creative Collection
United States
Almost 3 years using the app
July 4, 2024

Sehr gut

AuraCart
Germany
2 months using the app
June 18, 2024

great review app

Vital Boost
Netherlands
2 months using the app
June 25, 2024

love it

I Heart U Creations
United States
2 months using the app
July 3, 2024

Payment deductions were made even after uninstalling the app.

BeeLobby
Pakistan
2 months using the app
Loox replied July 5, 2024

Hey,
Shany from the Loox team here.

Sometimes, app charges are automatically triggered before an app is uninstalled. While Shopify stops all future charges for the app, it will not stop any pending charges that have already been created.

I've reached out to you privately via email to provide you with further assistance, and I look forward to continuing the conversation there.

In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have, and we'll gladly advise.

May 7, 2024

Easy to use and very powerful. The support team is always quick to respond and very helpful, especially Arielle who assisted me greatly.

PrintSoul
Germany
6 months using the app
May 18, 2024

The team is responsive

Transform Shop
United States
4 months using the app
Edited June 10, 2024

good app

petshopparts
United Kingdom
4 months using the app
July 1, 2024

good app, good support

Kirei
Germany
2 months using the app