Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,622)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

August 18, 2024

First time using it

LikeDose
United States
About 2 months using the app
August 19, 2024

Thanks to Liz - who was helpful and professional. Highly recommended.

Hila Creations
Netherlands
About 2 months using the app
August 7, 2024

Customer service is amazing! Arielle and Liz are the best!

Gut Scrub
United States
8 months using the app
August 19, 2024

Very excellent app

dragonaparel
Zimbabwe
About 2 months using the app
September 15, 2024

Game changer for any ecom business. I have researched many review apps and Loox just kept coming up, again and again. I thought I would try it and within 1 hour of setting it all up, importing reviews for lots of different products, I can't describe how good this app is! I feel like this app alone is going to take my business to new heights!

The Artful Bottle
United Kingdom
About 23 hours using the app
August 29, 2024

So far so good. The customer support is outstanding. That’s all we really want is a good app and good support. We don't expect perfection but we really appreciate when the app teams make efforts to support us to achieve our business goals. Just wanted to mention Lawrence from the Loox team, he really went above and beyond.

Al Shams Abayas
United States
9 days using the app
October 13, 2024

super aufgebaut

PrimeBuddy
Germany
About 1 hour using the app
October 15, 2024

Simple Easy to use. Would be nice to have a few more customization options but all in all it works well.

Valiant Coffee
United States
About 1 hour using the app
Loox replied October 17, 2024

Hey there,
Sara from the Loox team here :)

Thanks so much for your kind review!

I've reached out to you via email to assist you with widget customization options- I look forward to continuing the conversation there.

August 20, 2024

PERFECT AND HELPFUL

THE SiMO
South Korea
About 1 month using the app
September 2, 2024

as per my friend loox is the best but still I have no result may be it's took some time....

Bhoomivaidyam
India
6 days using the app
Loox replied September 3, 2024

Hey there,
Sara from the Loox team here :)

Thanks so much for your review!

I've reached out to you via email to see how I can help you make the most of Loox.

I look forward to continuing the conversation there.