Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,622)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

August 21, 2024

FEF

I&m Fitness
Israel
About 1 month using the app
August 7, 2024

love it. very useful and easy set up

Portable Life Essentials
United States
7 months using the app
August 24, 2024

Great app. In my first week of launching - 90% of my sales have gone through it been boosted with Loox. Very happy so far

Original Self
United States
17 days using the app
August 19, 2024

It is awesome

Trinket Treasures
South Africa
About 1 month using the app
August 16, 2024

Love it and can recommend to any new bee

TrendCove
Ireland
2 months using the app
August 19, 2024

Probably one of th eb est early game apps

advaknead
Malaysia
About 1 month using the app
August 13, 2024

good

SnuggleBright
United States
3 months using the app
November 11, 2024

great

Neptune's Bastards
United States
8 minutes using the app
August 24, 2024

I was really excited to move from another app as Loox seemed to have everything I need for my store which relies heavily on reviews to generate sales. The previous review app posted all of our reviews to our FB business page. Loox DOES NOT even though they claim they syndicate reviews to Meta.

Given that, we will need to find a differently platform for our reviews and referrals.

Happy Dog Food
United States
19 days using the app
Loox replied August 25, 2024

Hey,
Rotem from the Loox team here.

Thanks for sharing your feedback. I'm truly sorry to hear your experience with Loox is not as you expected.

Loox offers an integration that syncs your reviews with Meta, allowing you to showcase your reviews on your Facebook and Instagram shops. Plus, you can easily share your reviews on social media directly from your Loox dashboard.

In any case, our support team is available 24/7. Please don't hesitate to contact us with any questions or requests you have.

August 29, 2024

So far so good. The customer support is outstanding. That’s all we really want is a good app and good support. We don't expect perfection but we really appreciate when the app teams make efforts to support us to achieve our business goals. Just wanted to mention Lawrence from the Loox team, he really went above and beyond.

Al Shams Abayas
United States
9 days using the app