Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,601)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

June 14, 2024

This was probably one of the quickest replies I've had and that addressed my concern! Thank you Aya

HoldBreaker
Sweden
About 2 years using the app
December 3, 2024

good

SportyCloud
United Kingdom
30 minutes using the app
February 22, 2024

Jodel was amazing! She addressed my issue in under 1 HOUR! Talk about a fast turn around time and exceptional customer service!

BlAsian Scrunchies & Co.
United States
About 1 year using the app
March 19, 2024

very happy with the app, has many features, Liz is a star help me with the integration and custom requests. highly recommended

TechTic
South Africa
About 1 year using the app
July 19, 2024

“I am very happy with the quality of the product and the service I received,” “The product is great and the customer service is excellent, thank you for the great experience.”

StyleEMC
Canada
5 days using the app
November 11, 2024

Aún desinstalado la aplicación, te lo cobran el mes completo.

SilkWave
Spain
3 months using the app
Loox replied November 12, 2024

Hey, Sara from the Loox team here :)

It looks like you may have received an app charge that was triggered by Shopify before you uninstalled Loox, since Shopify charges in advance.

Not to worry- I've reached out to you via email regarding your refund, I look forward to resolving this issue!

August 5, 2024

great and simple

KEARAFOR
Israel
5 months using the app
July 20, 2024

just installed app. will let you know later after using the app.

Best Buy & Enjoy
Portugal
3 months using the app
Loox replied July 22, 2024

Hey,
Arielle from the Loox team here :)

We are excited to have you join us here at Loox.

I've reached out to you privately in order to help set up Loox!

August 18, 2024

i would since it helps you come to a great start in dropshipping

Moda Rank
Qatar
About 2 hours using the app
May 19, 2024

I've been using Loox for about 5 months now and have had nothing but positive experiences. I haven't needed support, as everything is simple and easy to manage.

FLOrigins
United States
5 months using the app