Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,020)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

July 7, 2023

dommage que nous n'avons pas la possiblité de la mettre en francais sinon a part ça c'est une très bonne application

foophy
Belgium
11 days using the app
Loox replied July 7, 2023

Hey,
Ilan from the Loox team here :)

We appreciate the feedback. We're always improving our product and are thankful to have customers like you who can point us in the right direction.

Loox understands the needs of global merchants and supports the translation of all customer-facing widgets and emails in 19 different languages, including French.

I’ve personally reached out to you and am happy to continue the conversation with you privately.

January 20, 2019

fg

ELHACH
France
11 days using the app
November 9, 2022

I can't accurately one way or the other because I really did use it to the potential that seems to be there. I on the other hand was app crazy and loaded my store with numerous things I didnt know how to implement or benefit from. Even though I am canceling my subscription, I plan to revisit it at a later time when I can utilize it to its potential.

Toes On Bone
United States
10 days using the app
Loox replied November 10, 2022

Hey,
Sapir from the Loox team here :)

I justed wanted to let you know the Loox team is available 24/7 to help you with any questions you may have!

I've personally reached out to you through our support email with a few recommendation on how to set up Loox.

Edited March 29, 2019

AstroPacific1
United States
10 days using the app
May 11, 2020

cant get how to import review! Tool bar can't instal! Very strange situation. Account error all time. Very bad!

Paint your masterpiece!
United States
10 days using the app
Loox replied May 12, 2020

Hey, Yishai from the Loox team here :)

Our support would be more than happy to assist you in making sure the reviews are imported as expected to your store.

Could you please contact our support with a description of what you are expiriencing?

Here's how to contact our support:
https://help.loox.io/article/107-how-do-i-contact-loox-support

We answer as soon as possible and always within 24-hours!

Edited May 3, 2020

I used this app to transfer my reviews from supplier to online store. I struggled abit with how to make multiple pictures from a single review to transfer.

Furs on Fleek
Australia
9 days using the app
September 26, 2018

cool app vraiment !!!ddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

Posturao
France
8 days using the app
February 15, 2021

top!!! I am delighted to have used this application. Easy to use. a real pleasure to know this app .

The12King
Morocco
7 days using the app
August 22, 2023

xoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxo

DREAMLIFE
United States
6 days using the app
May 30, 2021

I havent seen any reviews yet but im working on it now. I have tried other review apps and have had absolutely no luck.

Druely
United States
5 days using the app
Loox replied May 31, 2021

Hey,
Josh from the Loox team here :)

Thank you for choosing Loox! I would be more than happy to help you optimize your account to get as many reviews as possible.

I have reached out to you privately with some suggestions as well as to address any questions that you may have.