Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and range of features, including automated customer review collection, customizable widgets, and photo and video review capabilities. It integrates well with Shopify and other platforms, making review management and display easy. The app's responsive customer support and ability to boost conversion rates are highly valued. It also offers incentives like discounts to encourage customer reviews. Merchants find it affordable and effective in boosting sales and building customer trust.

February 26, 2024

Great app with excellent support - Chester went above and beyond to resolve my question - Many thanks!

WackyJerseys
United Kingdom
Over 1 year using the app
February 17, 2024

We are very happy with the Loox review app as well as their customer service! Their customer service team's replies are very prompt, courteous, and are quick to resolve any issues. The app is easy to set up and manage and looks great on our website.

The Brainy Store
United States
29 days using the app
March 18, 2024

Loox is easy to use and quick to setup. You can import reviews easily from a csv file, which was perfect for my needs.

Trek Flame
United States
11 days using the app
January 22, 2024

Chester has been very kind to us, high competence, knows how to help and does it in a few minutes. 5 stars!

Munira
Italy
8 months using the app
April 30, 2024

It's honestly awesome. And I don't write reviews. Get it. David - TONA Activewear

TONA Activewear
United States
Over 1 year using the app
February 8, 2024

My customer agent Rain helped me resolve the issue super promptly - very satisfied with their service, Thank you!

anpinmanz
Singapore
7 months using the app
March 20, 2024

Instead of downloading multiple apps, this app is packed with so many features and is very easy to use.

B2CTesting1289
United States
21 days using the app
February 14, 2024

So far, so good! Just installed it a few weeks ago, so still trying things out but I like what I see so far!

The House of Petra
United States
About 2 months using the app
March 4, 2024

the app is awesome! the ugc has been such a cool feature and support is so helpful. definitely a must have for your store!

Beer Die Guys
United States
13 days using the app
February 26, 2024

Jodel provided great customer service - took care of my issue and solved it for me.

Pick Up Bricks
United States
7 months using the app