Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,890)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

July 31, 2024

It is good, I recommend it, it made it very easy for me to get product reviews.

jazraa
Saudi Arabia
25 days using the app
Edited May 6, 2024

never heard back from support.

Edit:

Loox responded to my review, and I reached out to their customer support again who was very prompt at solving my issue. Thank you!

Charmmetry Co.
United States
22 days using the app
Loox replied April 9, 2024

​Hey,
Lilach from the Loox team here :)

​Looking at our backend, I could see that we responded to your emails, but they bounced for an unknown reason.

​We also tried contacting your team through your store's "Contact Us" page.

​Our team would be happy to help you set up your Loox account, we are available 24/7 at support@loox.io.

May 29, 2024

Jodel is really awesome and fast to respond to our requests and inquiry. Loox is great.

Bighammerwines.com
United States
About 5 years using the app
July 13, 2024

Aya was a fantastic help! Her response time were incredibly fast and she solved all 3 of my issues each time she responded! Amazing

FurVacPro
Australia
About 2 months using the app
April 7, 2024

Reached out to their support email looking to get some help with my site that I could not figure out on my own. Ellison emailed me back within a few minutes and was able to help me out with exactly what I needed and wanted and got it done faster than expected. Excellent service!

YOTATRIBE
United States
3 days using the app
September 3, 2024

so easy to import reviews from aliexpress

Brush & Clean Boutique
Finland
About 2 months using the app
August 8, 2024

very easy to use, good price

GlamGal Online Shop
Czechia
5 months using the app
May 7, 2024

Great app. We've added it to Demo364 website. Arielle from the support team was very helpful and kind:) Thanks.

דמו364
Israel
3 months using the app
May 23, 2024

It was very easy to add this app to my Shopify store. I was able to customize the look to go along with my brand. The Loox app is working for me so far.

Sydell's Lux Collections
United States
About 1 month using the app
July 5, 2024

Ken handled the problem fast and with ease. Thank you

Cielcè
Austria
6 months using the app