Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,613)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

September 9, 2024

App muito bom.
Só poderia ser em português. Facilitaria a vida de quem não fala o inglês.
Recomendo

PRABELLAMULHER
Brazil
18 days using the app
Loox replied September 11, 2024

Hey there,
Sara from the Loox team here :)

Thank you so much for your kind review!

Loox supports translating all customer-facing texts to any of our 21 currently supported languages.

I've reached out to you via email to provide you with further assistance- I look forward to continuing the conversation there!

January 10, 2025

good

samsairpods
United States
About 5 hours using the app
Loox replied January 11, 2025

Hey, Thanks for your kind review. If there’s anything specific we can address to improve your experience with Loox, we’d love to understand more! I've reached out to you via email to see how I can help.

Best,
Sara from the Loox team

August 22, 2024

good

Lynora
United States
3 months using the app
November 22, 2024

bom

GENTLE MOON
Portugal
1 day using the app
October 6, 2024

great tool

Mysnugglies
Netherlands
19 minutes using the app
August 2, 2024

Very organized and efficient App - totally happy.

Thundermist Lure Company
Canada
4 months using the app
April 18, 2024

I love the app's easiness to use and adds credibility to my store to build trust with visitors and encourage them to buy from seeing other people reviews. The seamless communication to manually send review requests to each customer and build community one customer at a time.

SELF DRAFTED LLC
United States
3 months using the app
June 4, 2024

Love the Loox app! So many great features. I love that you're able to customize the review emails and the upsell offers are a wonderful addition. We just installed the app a couple of weeks ago and have already had customers redeem their upsell offers after checkout increasing our AOV. Keep up the good work guys!

Hollow Point Society
United States
9 days using the app
March 27, 2024

Excellent Utility, intuitive interface, as well as very wonderful support. Jodel helped me add reviews to my homepage and collections within 1 hour! Please give this employee a bonus. Usually a discussion with support takes a lot of time and nerves, but not in this case!

Alameda Jewelry Accessories
Romania
3 months using the app
July 29, 2024

Well done!

PawtasticFortune
Italy
About 2 months using the app