Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,608)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

August 2, 2024

Very organized and efficient App - totally happy.

Thundermist Lure Company
Canada
4 months using the app
April 18, 2024

I love the app's easiness to use and adds credibility to my store to build trust with visitors and encourage them to buy from seeing other people reviews. The seamless communication to manually send review requests to each customer and build community one customer at a time.

SELF DRAFTED LLC
United States
3 months using the app
August 9, 2024

great tool

Journey Joy
United States
25 days using the app
March 27, 2024

Excellent Utility, intuitive interface, as well as very wonderful support. Jodel helped me add reviews to my homepage and collections within 1 hour! Please give this employee a bonus. Usually a discussion with support takes a lot of time and nerves, but not in this case!

Alameda Jewelry Accessories
Romania
3 months using the app
July 1, 2024

Chester was very helpful and kind

Dixie Decoys
United States
Over 1 year using the app
March 23, 2024

We wanted to share some quick feedback on the Loox app and express our gratitude to Aya for her exceptional support. Aya has been incredibly helpful and efficient, providing prompt assistance whenever needed.

The Loox app is impressively user-friendly, and we particularly appreciate the visually pleasing customer reviews.

Keep up the great work!

Howling Strength
Norway
8 months using the app
June 28, 2024

I do not recommend this app. Every time I try to filter reviews for products, it gives me a loading error. I have to cancel the product download and re-download it, and even then, this doesn't always work.

Elegant Girl's Fashion
Israel
About 2 months using the app
Loox replied June 29, 2024

Hey,
Rotem from the Loox team here.

​I'm truly sorry to hear your experience with Loox was not as you expected.

I’d be happy to dig deeper into what you see on your end.

​I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)

May 27, 2024

Love this app for our online store.

Naked Klay
Australia
Over 3 years using the app
August 29, 2024

super procduct

Tedroka
Netherlands
14 days using the app
September 26, 2024

Great

Wealth Fit
Netherlands
2 days using the app