Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,604)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

September 26, 2024

Great

Wealth Fit
Netherlands
2 days using the app
November 22, 2024

bom

GENTLE MOON
Portugal
1 day using the app
September 4, 2024

Aplicación fácil de usar y muy completa para complementar mi página web.

Kauftein
United States
2 days using the app
June 28, 2024

I do not recommend this app. Every time I try to filter reviews for products, it gives me a loading error. I have to cancel the product download and re-download it, and even then, this doesn't always work.

Elegant Girl's Fashion
Israel
About 2 months using the app
Loox replied June 29, 2024

Hey,
Rotem from the Loox team here.

​I'm truly sorry to hear your experience with Loox was not as you expected.

I’d be happy to dig deeper into what you see on your end.

​I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)

July 9, 2024

We've been using Loox for a few months now and are very satisfied with this application.

olympicfangear
Belgium
29 days using the app
June 4, 2024

Love the Loox app! So many great features. I love that you're able to customize the review emails and the upsell offers are a wonderful addition. We just installed the app a couple of weeks ago and have already had customers redeem their upsell offers after checkout increasing our AOV. Keep up the good work guys!

Hollow Point Society
United States
9 days using the app
January 10, 2025

good

samsairpods
United States
About 5 hours using the app
Loox replied January 11, 2025

Hey, Thanks for your kind review. If there’s anything specific we can address to improve your experience with Loox, we’d love to understand more! I've reached out to you via email to see how I can help.

Best,
Sara from the Loox team

August 22, 2024

good

Lynora
United States
3 months using the app
June 12, 2024

Solid all around review collection app

Chaotic Saints
United States
7 months using the app
June 23, 2024

super easy to use and imperative for the stores success

Mr Projectors Co
Australia
Over 2 years using the app