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Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,793)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.
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Sehr einfache die App einzustellen! Die Features klingen mega gut.
never heard back from support.
Edit:
Loox responded to my review, and I reached out to their customer support again who was very prompt at solving my issue. Thank you!
Hey,
Lilach from the Loox team here :)
Looking at our backend, I could see that we responded to your emails, but they bounced for an unknown reason.
We also tried contacting your team through your store's "Contact Us" page.
Our team would be happy to help you set up your Loox account, we are available 24/7 at support@loox.io.
Worst app ever, when you choise a low star raiting in their app, they send you to a feedback page, but when you choose a higher star they send you here. Dont use this app they will over charge you!
Hey,
Arielle from the Loox team here.
I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.
All of the details of the plan are present when accepting the plan.
I’ve personally reached out to you, and I'm happy to continue the conversation with you privately.
In any case, our support team is available 24/7 and always happy to help!
love the upsell!
Customer service is very helpful. Ken was amazing, he helped me quickly.
Thank you so much, Ken!
Reached out to their support email looking to get some help with my site that I could not figure out on my own. Ellison emailed me back within a few minutes and was able to help me out with exactly what I needed and wanted and got it done faster than expected. Excellent service!
awesome app easy to use
muy bien
Great help as always! Aya is super efficient with fast replies!
great app
Highly recommended