Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,890)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

April 2, 2024

Easy to use and not too expensive for a start-up and provides great scope for additional features when the business grows.

Galaxy Tees
United Kingdom
About 1 month using the app
March 11, 2024

Great experience so far. Easy to use and I appreciate the variety of features and options built into the app.

Nuthatch Studio
United States
About 1 month using the app
July 28, 2024

Does the work very neatly and displays the reviews in a top-notch condition on the website. Very user-friendly.

More Deals
United States
22 days using the app
August 16, 2024

BE CAREFUL with this application. When you have a lot of orders, you pay accordingly. I received a $450 bill in 15 days.

All Cars
France
4 months using the app
Loox replied August 17, 2024

Hey there, Arielle from the Loox team here.

We understand how stressful it can be to receive an unexpected charge.

Our pricing plans are fully transparent and are outlined in several places throughout the subscription process.

We've reached out to you privately via email and look forward to continuing this conversation there.

March 27, 2024

Fast response to my queries. Thanks, Aya, at Customer Support, for clearing up my concerns.

GKD Essentials
Jamaica
Over 3 years using the app
November 9, 2024

Easy to set up!

Jet Set Girl Wellness
United States
7 minutes using the app
September 1, 2024

its so easy for me now

The Fleepy Koala
Netherlands
3 months using the app
July 22, 2024

Super review app. Very visual and will help get reviews from client

IonViz
Estonia
22 days using the app
July 7, 2024

Tamarry solved my opt out email problems with excellent service!

Gymratsclub
Canada
7 months using the app
December 10, 2024

NVM

More Gentle
Netherlands
19 days using the app
Loox replied December 11, 2024

Hi More Gentle,

Thanks for taking the time to leave a review. I’m sorry to hear your experience with Loox didn’t go as well as we’d hoped.

We’d love to hear more about what happened. I’ve sent you an email—please reply whenever it works for you, and we’ll do our best to help.