Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,615)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

June 7, 2024

Worst experience with them, they charged me 400$+ uninformed and my plan is for 40$ only, i want my money back extremly unethical to charge such high amount just for Reviews

Rawayat Jewellery
Pakistan
About 1 year using the app
Loox replied June 8, 2024

Hey there, Sara from the Loox team here.

We understand how stressful it can be to receive an unexpected charge. Our pricing plans are fully transparent and are outlined in several places throughout the subscription process.

We've reached out to you privately via email and look forward to continuing this conversation there.

June 23, 2024

super easy to use and imperative for the stores success

Mr Projectors Co
Australia
Over 2 years using the app
September 4, 2024

Aplicación fácil de usar y muy completa para complementar mi página web.

Kauftein
United States
2 days using the app
April 7, 2024

I couldn't add reviews to my theme, so I contacted customer service and Aya from customer service helped me with my problem. I gave her access and she solved it quickly. Now the ratings are implemented in my theme. I am very grateful for the fast and prompt service. Thank you dear Aya :)!

Aurelle Shine
Germany
6 months using the app
October 1, 2024

util

NAYART FIESTA
Mexico
28 days using the app
July 1, 2024

Chester was very helpful and kind

Dixie Decoys
United States
Over 1 year using the app
April 19, 2024

Really intuitive and easy to use/change details. Would highly recommend. We are not getting more reviews on our store and more positive feedback

SnugglePaws
United Kingdom
About 2 months using the app
August 9, 2024

great tool

Journey Joy
United States
25 days using the app
June 28, 2024

Very convenient to use

Sixale Outlets | Canada Warehouse Sale
Canada
About 2 years using the app
January 22, 2024

Chester has been very kind to us, high competence, knows how to help and does it in a few minutes. 5 stars!

Munira
Italy
8 months using the app