Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,793)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.
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I have purchased a plan for 39.99 USD just to check the app, but suddenly they have charged 222 USD on my card, i was totally clueless why they have charges my 222 USD. they have the reason that as the installed limit was 300 orderes you have received 1237 orders this month so they have multiply their amount to 160$ and other 39.99 USd charged for basic app...OMG total shit show....i wish i can send -1 star to them...i will definitely pass this issue in our Shopify community so they will also keep away from loox app.
I want my amount back, i have send them email too as they dont have any live support.
Hey there, Sara from the Loox team here.
While we understand how stressful it can be to receive an unexpected charge, our pricing plans are fully transparent and are outlined in several places throughout the subscription process.
I've reached out to you privately via email and look forward to continuing this conversation there :)
This app is impressive—fast, efficient, and user-friendly. The customer support is top-tier, responsive, and very helpful. A special thanks to Aya for her outstanding assistance!
Highly recommended!
very good
Jemeul was great. Loox is a great app, and the customer service makes it better. Appreciate you Jemeul.
Seems to be a lot easier to setup than other review apps, and it is actually much more visually appealing and modern. Lets see how it performs
Tamarry solved my opt out email problems with excellent service!
Super Bewertungsapp
very easy and simple
Great app, easy to use and works beautifully. That said, when I did have some questions about functionality, Aya from support helped me. Great response!
Y'all have been so helpful to our business!