Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,895)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

August 16, 2024

BE CAREFUL with this application. When you have a lot of orders, you pay accordingly. I received a $450 bill in 15 days.

All Cars
France
4 months using the app
Loox replied August 17, 2024

Hey there, Arielle from the Loox team here.

We understand how stressful it can be to receive an unexpected charge.

Our pricing plans are fully transparent and are outlined in several places throughout the subscription process.

We've reached out to you privately via email and look forward to continuing this conversation there.

July 7, 2024

Tamarry solved my opt out email problems with excellent service!

Gymratsclub
Canada
7 months using the app
November 25, 2024

L'intégration est fluide, et j'apprécie particulièrement l'option d'ajouter des photos aux avis, ce qui renforce la crédibilité des produits.

Just Diva Nails
France
About 2 months using the app
April 23, 2024

i like this app gives you step by step guide on how to do what needs to be done.

POSITIVE VIBES
United States
About 1 month using the app
October 30, 2024

porque es muy facil de utilizar y es el mejor

EcoCepi
Mexico
About 2 months using the app
December 10, 2024

NVM

More Gentle
Netherlands
19 days using the app
Loox replied December 11, 2024

Hi More Gentle,

Thanks for taking the time to leave a review. I’m sorry to hear your experience with Loox didn’t go as well as we’d hoped.

We’d love to hear more about what happened. I’ve sent you an email—please reply whenever it works for you, and we’ll do our best to help.

August 28, 2024

Great app to add to your website for reviews.

Critical Velocity Nutrition
United States
5 days using the app
April 26, 2024

Aya has helped me a lot. Thanks for her support i can really recommend her!

Mantyga Gadgets
Germany
4 months using the app
July 31, 2024

Loox is an amazing app for reviews and easy to use with tons of great features. The support team is very quick to respond and helpful. Big thanks to Jemuel from the Loox support team for helping us out!

ECSTASY JEWELLERY
Canada
6 days using the app
March 11, 2024

Shanny was very helpful and prompt in resoving the issue that I had! Thank you!

MoybyAbeni
India
11 months using the app