Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,615)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

January 20, 2024

I really love this app. But i wish that i can not place product reviews on the home page, just in the product page. Maybe i simply didn't figure it out. At this case, please, write me how to fix that.

Cactuary
United States
About 1 month using the app
July 25, 2024

@ Its nice and good l like very good andvery easy T.

Fashion Lines
Saudi Arabia
About 2 months using the app
June 5, 2024

I would recommend due to the ease of setup. I have not yet had reviews so I do not know the outcome of product use.

Live Online Mall
United States
14 days using the app
Edited September 5, 2024

very helpful , thanks
Rotem, Customer Support Engineer

More Cottons
Egypt
9 months using the app
March 28, 2024

good app so far, great tech support too, they helped me with some issues i was having and were able to get things going for me pretty quick, they even made it easy to import my old reviews!

Asgard503
United States
About 2 months using the app
July 16, 2024

Highly recommend this app.

Pictură cu Diamante
Poland
11 months using the app
March 17, 2024

Ken was great with a small issue that I had. Thank you!

SAAR CO
Australia
Almost 3 years using the app
March 9, 2024

I love this app! It has probably all the futures you need. Don´t make the mistake (as we did), and don´t try to get some free review app, it will probably suck and you will probably need to migrate to better review app in the future.. I also love the support of Loox, they are here literally 24/7 and are ready to help you with anything.. I´m really satisfied. But I need to monetion, that we have been using this app for not even a month, so maybe We´ll find out some shortcomings of this app

PureGesund™
Czechia
30 days using the app
December 10, 2024

NVM

More Gentle
Netherlands
19 days using the app
Loox replied December 11, 2024

Hi More Gentle,

Thanks for taking the time to leave a review. I’m sorry to hear your experience with Loox didn’t go as well as we’d hoped.

We’d love to hear more about what happened. I’ve sent you an email—please reply whenever it works for you, and we’ll do our best to help.

June 18, 2024

Arielle, a Technical support engineer, did a blasting fast and premium-like support. I'm more than glad to had contact with her! Cheers up!

LoveInTheBox
United States
4 months using the app