Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,792)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

February 4, 2025

Loox is an absolute game-changer for our Shopify store! The app itself is incredibly user-friendly, visually appealing, and has significantly boosted customer trust with its beautifully displayed reviews.

A special shout-out to Sara from the support team - she went above and beyond to help us implement a UK/US integration for our reviews. Her expertise, patience, and dedication made the process seamless, and she ensured everything worked perfectly across both markets.

If you’re looking for a reliable and powerful review app with stellar customer service, look no further than Loox. Highly recommend!

Sweet Dreamers USA
United States
About 23 hours using the app
January 28, 2025

Still waiting for my refund after being charged and asked to pay again

KOAKON
United States
2 months using the app
Loox replied January 29, 2025

Hey, I’m sorry to hear about your experience so far.

I see that you've contacted us and that our reply was not received.

I’ve reached out to you via the "Contact Us" form in your store and would be happy to continue the conversation there and address any more of your concerns.

Thanks,
Arielle from the Loox team

January 30, 2025

this reviews app is a best it could make up your scale

LB2SS Groupe Store
United States
3 months using the app
October 9, 2024

Had issues with my product stars not showing on my homepage and Liz was able to help me out promptly and add them to where they were needed. Thanks again for all the help

LighterLoungeCo™
United States
Over 1 year using the app
December 5, 2024

Great app and support that went above and beyond in assisting with some backend coding work I needed.
Aya, Rotem & Sara were all fantastic to work with. Thank you!

Revival Racing
Canada
About 1 month using the app
November 30, 2024

Great App to use -lot of Customization and Upsell downsize available .

Nitty-Gritty
India
3 months using the app
January 10, 2025

This seems to work very easily so far, first conversion today so lets see how much more this alone gets me.

PulseFit
United States
1 day using the app
December 2, 2024

Easy process. Works as advertised.

$₳¥ £€$$
United States
Over 2 years using the app
January 9, 2025

Easy and awesome :)

Racecraft Australia
Australia
Almost 3 years using the app
January 3, 2025

the best app in the market for all biz in the market

CosmicBlueprint7
Australia
2 months using the app