Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,615)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

May 1, 2024

Best app for getting your social proof you are looking for, especially for new shops as you can import existing reviews of the product with an easy in-build process. This app is worth every $.

Vico's Hundewelt
Switzerland
About 1 month using the app
October 1, 2024

muito bom

Minha loja
Portugal
43 minutes using the app
May 31, 2024

Great review app for my online store. Still learning, but its all very user friendly.

Peninsula Eyewear
United Kingdom
About 1 month using the app
April 2, 2024

Fantastic customer support - had a code issue where a widget wasn't rendering for my theme, Laurence from their CS team had it fixed instantly and was there for great follow up tweaks too.

Ivor Health Labs
United States
About 1 year using the app
Edited May 24, 2024

App works perfectly, best reviews plug in out there in my IMO.

10/10 couldn't be happier.

Lilach & Aya from customer service was super helpful & responses and gets problems sorted lighteningly fast Highly recommend

SleepyClub
United Kingdom
7 months using the app
March 3, 2024

Average app with features covered in a lot of the other review apps for a lot less. If you exceed a certain amount of orders on their scale plan, they will charge you $40 extra for an additional 300 orders. Ended up paying something like $190 this month which is crazy expensive when Judgeme does all this for a 1/10th of the cost.

Also, when you click under 4 stars when reviewing their app on their app, it sends you to their own custom form. 4 and over it sends you to shopify, that's why their reviews are inflated.

Overall, the app has a lot of great features and works well with integrated referrals which is useful. Just wish pricing was a little more transparent rather than hiding it in an info icon.

Guernsey Flowers by Post
United Kingdom
6 months using the app
Loox replied March 4, 2024

Hey,
Sara from the Loox team here :)
Thank you so much for your feedback.

We understand that costs are a big part of every merchant's decision about which apps to use. We've built Loox to provide a great return on investment on all of our plans.

I’ve reached out to you privately via email and am looking forward to continuing the conversation with you there!

October 8, 2024

v

Amazing Project
Chile
12 days using the app
Edited June 23, 2024

We have just installed this app. It was very easy to install. :) We hope it will work well and help us increase our sales! The Best Organic Matcha Green Tea from Japan to your door. gracematcha.com

Grace & Green
Japan
About 2 months using the app
October 27, 2024

knuh

Mein Shop
Germany
3 days using the app
October 7, 2024

Bon produit, intuitif

Fleet
United Arab Emirates
14 days using the app