Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,634)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

June 28, 2024

Very convenient to use

Sixale Outlets | Canada Warehouse Sale
Canada
About 2 years using the app
May 31, 2024

Great review app for my online store. Still learning, but its all very user friendly.

Peninsula Eyewear
United Kingdom
About 1 month using the app
July 16, 2024

easy to use and exactly as any ecommerce store person wants

FIGURINE FRENZY
United States
About 2 months using the app
August 2, 2024

Very organized and efficient App - totally happy.

Thundermist Lure Company
Canada
4 months using the app
September 16, 2024

klappt perfekt :)

Rabbelkisteee
Germany
6 months using the app
July 29, 2024

Well done!

PawtasticFortune
Italy
About 2 months using the app
March 4, 2024

I'm starting to understand it more. But what I was saying about the customer only being able to leave one review per product was that when John Doe leaves a review for the Eternal Hope Necklace. Then someone else has bought the same necklace. It won't give the next customer the option to leave there review. They have to go find the same necklace with a different card attached. Example: Pick out a product on my page and do a test. Put 1 star so it wont post. Then go back to that same exact necklace and try to leave a review again. This time it wont let you. It just shows you who left a review. Oh and also, I was trying to get the top 3 reviews up top on my page but it keeps saying to contact support. Thanks!

Meant For You
United States
4 months using the app
Loox replied March 6, 2024

Hey,
Ilan from the Loox team here :)

​Loox doesn't limit the number of reviews collected per product and each costumer should be able to leave their own review. We do our best to help our merchants to collect as many reviews possible.

We also support choosing featured reviews that will appear on the top part of the widget.

​I reached out to you privately in order to make sure that we set everything for you exactly in the way that you want it to be!

October 8, 2024

like it so far!

Reborn
United States
About 1 hour using the app
July 10, 2024

I'm just learning.

Summer & Co. Kids Fashion
United States
10 months using the app
July 5, 2024

Amazing app. Really love it, just wish I could sync reviews to google and vice versa

SeaFood Serenity
South Africa
17 days using the app
Loox replied July 7, 2024

Hey,
Tal from the Loox team here :)

Loox offers an automatic Google Shopping integration that displays your product ratings on your Google Shopping listings.

I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)