Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,793)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

June 11, 2024

This is a great platform for showing off reviews of my online store to people who are skeptical about shopping on my online stores.

Zivvin
United States
5 months using the app
August 16, 2024

good App

Blue Apple Jewelry
United States
Over 4 years using the app
March 11, 2024

Easy to use both for the customers and me. Effective automation

Happynurse
Norway
8 months using the app
April 14, 2024

useful
Shany, Customer support engineer,helps me solve the problem

VARON | Sauerstofftherapie
China
About 1 year using the app
June 28, 2024

I do not recommend this app. Every time I try to filter reviews for products, it gives me a loading error. I have to cancel the product download and re-download it, and even then, this doesn't always work.

Elegant Girl's Fashion
Israel
About 2 months using the app
Loox replied June 29, 2024

Hey,
Rotem from the Loox team here.

​I'm truly sorry to hear your experience with Loox was not as you expected.

I’d be happy to dig deeper into what you see on your end.

​I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)

September 9, 2024

Je suis vraiment ravi de cette application et surtout du bon service client. Aya a été en mésure de regler mon soucis en un lapse de temps. Merci beaucoup AYA

Jaylhen
United Kingdom
About 1 month using the app
September 9, 2024

super

ManPickup
Belgium
3 months using the app
November 10, 2024

Bewertungen abspeichern funktioniert nicht

ReLoona
Germany
3 months using the app
Loox replied November 12, 2024

Hey,
Shany from the Loox team here.

Thanks for sharing your experience. I would be more than happy to help you resolve any issues.

I’ve contacted you privately through our support and am here to ensure we get this sorted out together.

April 16, 2024

Liz was very helpful in grouping our reviews

Smoothie London
United Kingdom
About 3 years using the app
July 30, 2024

So far it's been really easy and practical to use

My Store
Brazil
3 months using the app