Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,637)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.
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The best app for reviews. Support very fast and eficient. Jemuel help in integration very easy.
Ken did a great job helping me out and was very quick to take action. I couldn’t get the “display reviews” tab to load and he helped me by doing the action from his end and suggested what could’ve been the problem from my end. Great Customer service!
super aufgebaut
The Loox support team is responsive and knowledgeable, readily available to assist with any inquiries or technical issues. Their dedication to customer satisfaction ensures a smooth experience when integrating and utilizing the app.
Small business owner with limited time to do this sort of thing. Got through it quick.
@ Its nice and good l like very good andvery easy T.
HALF HOUR DEBATE OVER JUDGE ME OR LOOX.
JUDGE ME IS CHEAPER, Wish Loox would update the pricing structure a tad to be more competitve especially for us small retailers!
Ended up going with loox for the LOOX, what more can i say....
Easy guided setup
Very easy to setup and arrange. Have only just started using this app so will update review after a few months of usage
Almost the reviews app I needed. Here's what's missing:
- You can't customize the font-family or font-size. You have to settle with a Google Font, not the one used on your website. This will make the widget look like it's a separate service.
- You can't send multi-lingual email except in the languages they support (around 15). If you need another one, tough luck.
- You can't customize the color of the font used. The font will be black regardless of the color you use on your website. Again, this makes the widget look like it doesn't belong there.
Hey,
Rotem from the Loox team here.
Thanks for sharing your experience with Loox.
We’re always looking for ways to improve, and customer feedback plays a crucial role when prioritizing our app roadmap. I'm happy to pass along your suggestions to our Product team, and I hope to see you again as our merchant in the future :)