Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,638)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

July 1, 2024

A little expensive, you should charge a little less.

WasserWachter
United States
9 months using the app
May 7, 2024

just only set it up, but the set-up process it amazing - if the rest of the app stys like the set-up proecss it's 6/5 stars

OhMySkin
Germany
3 months using the app
January 28, 2024

Great app, helps with conversion.

I would like to mention that I had some custom request related to an issue and Jodel rapidly helped me with a clean solution. Appreciated :)

Walmies
Canada
5 months using the app
April 21, 2024

I am just getting started but the set up was super easy to follow. I am so excited and looking forward to giving an updated review in 30 days.

VersariaKay
United States
3 months using the app
August 6, 2024

i like the way you surporting us.

proudsis
Sweden
2 months using the app
January 24, 2024

I had an exceptional experience with Chester from Loox Support—his response was extremely fast, demonstrating remarkable expertise and a genuine commitment to customer service. He quickly identified and resolved my CSV file issue, explaining the solution in a way that was both clear and instructive. Chester’s professional and swift support not only fixed my problem on the spot but also equipped me with the knowledge to prevent future issues. He is a true asset to the Loox team, and I am grateful for his assistance.

LumiOrb
Canada
3 months using the app
January 16, 2025

recomiendo

El Atelier Costuras
Chile
5 days using the app
July 1, 2024

We are so happy to have switched to Loox recently. The main reason being is their fantastic customer service. Whenever we have a question, it's very easy to contact the Loox customer support and they always respond very quick. Thanks for being there for us.

Jinx the Label
Australia
6 days using the app
August 9, 2024

Love it!

Pixie & Sherbet
Australia
2 months using the app
July 6, 2024

Looks perfect:) Thanks

pawsblvd
United Kingdom
5 months using the app