Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,904)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions and building customer trust with features like automated review requests and the ability to collect photo and video reviews. They appreciate its user-friendly interface, customizable widgets, and seamless Shopify integration that doesn’t slow down their sites. The responsive and efficient customer support team is also frequently praised for their helpfulness in resolving issues.

May 22, 2024

Very easy to use and it allows for a lot of customization.

ULTHO
United States
About 2 months using the app
April 28, 2024

best app for review and easy to install

HexclusiveKlub
India
11 months using the app
October 21, 2024

Looks great and easy to use.

Firehouse 3D Prints
United States
25 minutes using the app
July 5, 2024

Amazing app. Really love it, just wish I could sync reviews to google and vice versa

SeaFood Serenity
South Africa
17 days using the app
Loox replied July 7, 2024

Hey,
Tal from the Loox team here :)

Loox offers an automatic Google Shopping integration that displays your product ratings on your Google Shopping listings.

I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)

October 21, 2024

Muy buena!

Bertoldi
Argentina
4 months using the app
July 30, 2024

So far it's been really easy and practical to use

My Store
Brazil
3 months using the app
July 1, 2024

We are so happy to have switched to Loox recently. The main reason being is their fantastic customer service. Whenever we have a question, it's very easy to contact the Loox customer support and they always respond very quick. Thanks for being there for us.

Jinx the Label
Australia
6 days using the app
October 6, 2024

this is lime changing!

TAIWAN LE LE CULTURE COMPANY LTD.
Taiwan
About 2 months using the app
September 12, 2024

on the expensive side, but the features deserve the price.

Copper Tech
United States
About 9 hours using the app
May 27, 2024

You've introduced an incredibly expensive scaling fee, and we're paying you more than we pay for Shopify infrastructure. Something like this is never acceptable. I'm deleting the app before the last day and moving to a different app. I don't think I'll use it anymore

PUMMY
Türkiye
5 months using the app
Loox replied May 28, 2024

Hey,
Rotem from the Loox team here.

Loox offers various plans to fit stores of all sizes and budgets. All plans are designed to provide extremely high ROI on the price by increasing customer conversion and retention.

I’ve personally reached out to you regarding your plan to find the best fit for your business, and I'm happy to continue the conversation with you privately.