Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,618)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

January 24, 2024

I had an exceptional experience with Chester from Loox Support—his response was extremely fast, demonstrating remarkable expertise and a genuine commitment to customer service. He quickly identified and resolved my CSV file issue, explaining the solution in a way that was both clear and instructive. Chester’s professional and swift support not only fixed my problem on the spot but also equipped me with the knowledge to prevent future issues. He is a true asset to the Loox team, and I am grateful for his assistance.

LumiOrb
Canada
3 months using the app
September 9, 2024

Chester was great

CREATEDBYCLEM
United Kingdom
1 day using the app
March 23, 2024

Needed help with certain things and wanna thank Aya from the team especially for being super helpful and supportive in helping me solve my issue.

Little Leapsters
United Kingdom
3 months using the app
May 6, 2024

Easy to use and lots of very good reviews for all the products

My Store
New Zealand
9 months using the app
January 15, 2024

Great support! Aya was super helpful and quick on solving our issue.

Petit Nord France
Denmark
Over 2 years using the app
September 20, 2024

muy buena aplicación

Race Clock Huracán
Mexico
2 months using the app
February 27, 2024

Besides one thing, i fw this app because it makes the reviews look great.

The one thing?

I wish they'd allow you to customize the background color of the reviews.

Allow you to change it to a color other than white.

Besides that this is great.

Aromatic Sensin
United States
About 1 month using the app
May 22, 2024

Get app!!! I've used it for several years and highly recommend it.

The Design Station
United States
About 1 year using the app
June 19, 2024

Customer service Aya responds very quickly and can solve problems very professionally

COSLUS
United States
Over 1 year using the app
September 14, 2024

非常棒

Solarvivi
China
4 months using the app