Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,644)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

July 16, 2024

cool app

Mighty Men
France
12 months using the app
January 29, 2024

Great service. We received rapid customer service support and swift resolution from technical support engineer Arielle. Thank you!

Ubuntu Life
United States
Over 3 years using the app
September 3, 2024

perfect with page builders

IceRollShop
Greece
About 2 hours using the app
May 9, 2024

Recommended by Jordan Brown, honestly very pleased with the app. Relatively easy to use, user-friendly. Can't get much better than that

Cozitto
Israel
7 months using the app
August 29, 2024

great

Martin Lave store
Jordan
About 2 months using the app
June 19, 2024

Customer service Aya responds very quickly and can solve problems very professionally

COSLUS
United States
Over 1 year using the app
July 29, 2024

It has been great for customer incentives

Glitz N' Glamour Wax
United States
17 days using the app
August 1, 2024

good one

EcoBeam
Romania
2 months using the app
May 15, 2024

Loox comes with a lot of features, however the implementation has a lot to be desired. Having to go back and forth to review customization changes is annoying. The customization leaves a lot to be desired. If you need a simple review app with a d variety of different features then this works. Besides that honestly, a pain to setup.

EthosIlluminations
United States
About 1 year using the app
March 4, 2024

I'm Facing an Issue with your app and uninstalled your app in January but I made a payment one January you again sent payment so I am sending the amount to you can you refund the amount
you can me at dalanasmj0@gmail.com

Dalenas
India
2 months using the app
Loox replied March 5, 2024

Hey,
Rotem from the Loox team here :)

Once Loox is uninstalled in your stores, you shouldn't receive additional charges. You might see charges that were created before the app was removed, which are included in your current invoice.

I’ve personally reached out to you regarding your refund and am happy to continue the conversation with you privately.