Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,617)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

November 3, 2024

me gusta

My Store
United States
22 minutes using the app
July 19, 2024

Super easy to use

Best Dog Essentials
Philippines
4 months using the app
February 24, 2024

Works pretty well! I'm looking forward them adding a few more features.

Jixxie
United States
About 2 months using the app
August 13, 2024

good

SnuggleBright
United States
3 months using the app
July 26, 2024

Not sure, just getting started

My Store
United States
About 1 month using the app
Loox replied August 7, 2024

Hey,
Arielle from the Loox team here :)

We are excited to have you join us here at Loox.

If you would like to reach out to us privately, I'll be more than happy to help with setting up!

March 26, 2024

The employes are very kind and helpful. They immidiately solved my problem. Rotem the employe I was talking to responded to my e-mails out of work time and made the refund possible for me.

Sharpest
Hungary
2 months using the app
November 26, 2024

facile

Boutique Enfants
Canada
7 days using the app
Edited April 26, 2024

The customer support is unrivalled! Aya helped me fix a problem that I had been trying to solve for 2 days. And not even within an hour I had a response that helped me solve it instantly.

Kowalaa
Netherlands
5 months using the app
January 19, 2024

Customer support is incredible! Aya from Customer Support dealt with the issue I had within an hour and did it perfectly.

Hall of the Fallen
United Kingdom
About 3 years using the app
January 29, 2024

The best looking review app I've used. It also doesn't slow my store down.

I wish there was a public reviews page that would show up on Google when customers search for "brand + reviews", kind of like reviews.io and trustpilot have. The loox branding/logo under the widgets currently links to their Shopify app store page, which doesn't really build trust as much as it would if it linked to a dedicated public reviews page.

Valoneon
United States
2 months using the app