Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,621)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

March 10, 2024

Chester Was very fast and helpful with his response. I definitely recommend this app just based off of customer service.

Alumna
United States
2 months using the app
November 27, 2024

不太好操作

podsforgirl
United States
6 days using the app
Loox replied November 29, 2024

Hey, I'm sorry for the confusion about using Loox. I’m here to help clear things up if you need anything.

I’ve reached out to you via email and would be happy to continue the conversation there and address any questions you have. Please feel free to reply whenever it’s convenient, we’re here to help!

Thanks,
Shany from the Loox team.

July 5, 2024

every time i try to use the app and import a review i get an error message. i haven't had a single use for the app yet. very frustrating. cant get any help from support.

The Zen Specialists
United States
10 days using the app
Loox replied July 7, 2024

Hey,
Rotem from the Loox team here.

I'm truly sorry to hear your experience with Loox was not as you expected.

I’d be happy to dig deeper into what you see on your end. I’ve reached out to you privately through our support, and I look forward to continuing the conversation there.

January 14, 2025

blah blah blah blah blah blah

Camo Colors
Israel
3 days using the app
January 30, 2024

Super easy-to-use app to give your site the social proof it needs.

Hot Pot Hero
United States
5 months using the app
May 2, 2024

Great help as always! Aya is super efficient with fast replies!

Petit Nord EU
Denmark
Over 2 years using the app
December 2, 2024

Liz dell’assistenza clienti è stata bravissima e ha risolto tutti o miei problemi

Ginevra Jewelry
Italy
About 6 hours using the app
March 18, 2024

The best app I have used for reviews hands down!

adewunmi skincare
Canada
Over 1 year using the app
May 7, 2024

Easy to use and very powerful. The support team is always quick to respond and very helpful, especially Arielle who assisted me greatly.

PrintSoul
Germany
6 months using the app
July 23, 2024

So far so good.

Premium Travel
United States
5 months using the app