Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (21,791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting conversions and customer engagement through its photo and video review capabilities, which enhance trust and credibility. It's praised for its easy setup, user-friendly interface, and customizable widgets that match various website aesthetics. The app supports multiple languages and integrates well with platforms like Klaviyo and Shopify, aiding in effective email marketing. Merchants also appreciate the reliable performance and responsive customer support that quickly addresses issues.
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Looks great so far, handles so many of my needs all in one place, I'm extremely impressed
first time seeing great products
Just installed and began using. Encountered an area where we required assistance and Jodel was there. Quick service and implemented the fix immediately. Great service and so far the review app is very expansive and easy to use.
It has helped my business.
Very easy to use and get everything set up quickly
I had issues with my files, and nothing seemed to be working correctly. However, the support service from Loox, particularly Jemuel, was incredibly helpful. He assisted me quickly and clearly, resolving my problems efficiently. Excellent service!
as per my friend loox is the best but still I have no result may be it's took some time....
Hey there,
Sara from the Loox team here :)
Thanks so much for your review!
I've reached out to you via email to see how I can help you make the most of Loox.
I look forward to continuing the conversation there.
Widgets are glitchy; I find myself having to deactivate and reinstall a widget so the settings can reset. For example, deselecting 'show thumbnail' on the pop up widget doesn't work, or making small updates to other widgets. I found it annoying that you can't make email marketing a requirement to receive the discount with the onsite referral widget. The customer service is strange; I was wondering if I was speaking to bots. They completely misunderstand my question or ignore it altogether. I installed Klaviyo and cannot find that Loox integrates with them. I emailed Loox and they ignored that question and went on to a different one. I appreciate how modern the widgets are and how easy to use the app is, including customization features. But when I compare it to judge.me, I can't help but feel like I'm paying significantly more just for something "prettier."
Hey,
Rotem from the Loox team here.
Thanks for sharing your feedback.
I'm truly sorry to hear about your recent experience with our product and our support. I would love to have the chance to make it right and help with any unresolved issues.
I have contacted you privately, and I would be more than happy to continue the conversation there.
Im using this app to my different store and it works really good. But i had a problem installing it to my new shopify store and thanks to
Rain M who assisted me in putting the widget reviews on my pages. five star also to him.
love the app my page looks great