Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,477)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

September 2, 2024

a bit expensive but there seems so be some kind of ROI

Prestige Collection
United States
2 months using the app
Loox replied September 4, 2024

Hey,
Arielle from the Loox team here :)

Thanks for the feedback!

As you mentioned, all of our plans, including those for larger scale stores, have an extremely high ROI.

I’ve personally reached out to you and am happy to continue the conversation with you privately.

September 30, 2024

love the app my page looks great

Kooky Corner
United States
About 1 month using the app
August 19, 2024

Thanks to Liz - who was helpful and professional. Highly recommended.

Hila Creations
Netherlands
About 2 months using the app
June 25, 2024

Loox is a pleasure to use! I appreciate the very intuitive approach and great reporting tools. Highly recommend.

Birthday Butler
United States
Over 3 years using the app
August 21, 2024

La mejor app para colectar reseñas, el soporte es maravilloso, me atendieron con un problema que tenia al recuperar unas reseñas y me ayudaron enseguida

Riva Beauty Shop
Spain
About 1 year using the app
September 30, 2024

Very good and useful app. And Chester from the customer service was very kind and helpful.

Tioro
Germany
9 days using the app
June 25, 2024

Great Customer Service!

Liz assisted me with downloading my website reviews to a CSV.
She was quick and very knowledge.

Thank you

CW Dressings™
United States
Almost 3 years using the app
August 22, 2024

Great customer service Ken was really helpful

Poster Kings
United Kingdom
6 months using the app
July 27, 2024

1st of all I would like to thanks Ken, Jodel and all the others supporters who reached out to me and was really fast, they are kind and calming to get back at you! The best part is the money is worth the spend and they don't want the money you put in a waste!!

SwordNova
United States
6 days using the app
October 13, 2024

Liz was exceptional and fixed my task straight away!!
Thank you Liz

MagikTopper
Australia
19 days using the app