Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,621)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.
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never heard back from support.
Edit:
Loox responded to my review, and I reached out to their customer support again who was very prompt at solving my issue. Thank you!
Hey,
Lilach from the Loox team here :)
Looking at our backend, I could see that we responded to your emails, but they bounced for an unknown reason.
We also tried contacting your team through your store's "Contact Us" page.
Our team would be happy to help you set up your Loox account, we are available 24/7 at support@loox.io.
Just great and useful app
Super nice, super easy. Partners with google, very important
Easy to set up so far, lets see how does it works on my shop
Fantastic app with many benefits and features. Easy to use, and looks professional on the website.
Great customer service!! I love that the app gives people the option to leave pictures. Will continue using!
it was pretty easy to use and the walk through set up instructions were great, very easy to follow(and I'm not very computer savy).
This source of revenue is highly underrated. The Loox team did a fantastic job developing game-changing features. I highly recommend it.
Reached out to their support email looking to get some help with my site that I could not figure out on my own. Ellison emailed me back within a few minutes and was able to help me out with exactly what I needed and wanted and got it done faster than expected. Excellent service!
My customer agent Rain helped me resolve the issue super promptly - very satisfied with their service, Thank you!