Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,646)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

July 26, 2024

Not sure, just getting started

My Store
United States
About 1 month using the app
Loox replied August 7, 2024

Hey,
Arielle from the Loox team here :)

We are excited to have you join us here at Loox.

If you would like to reach out to us privately, I'll be more than happy to help with setting up!

July 3, 2024

I was looking to switch to a reviews app that did more than just simple reviews - I've been so pleased with the features of Loox reviews and referrals, and the support team was swift to respond if I had a question.

LittleKind LLC
United States
5 days using the app
April 22, 2024

Easy to use, very good support specially Ilan who is really helpful and kind.

Capill'aura
France
6 months using the app
July 1, 2024

getting more reviews then yotpo

LiveTheGnar
United States
25 days using the app
July 1, 2024

Reasonable price,
Easy set up.

I still need to fine tuning the settings and the widgets.

Aya from Customer Support is super! She replied within 3 minutes!

Ventilii Milano
Italy
2 days using the app
August 20, 2024

Not bad

Nafiso
United States
16 days using the app
Loox replied August 21, 2024

Hey there,
Sara from the Loox team here :)

Thanks so much for taking the time to leave us a review!

I've reached out to you via email to see how we can be of further assistance- I look forward to continuing the conversation there.

December 31, 2024

zu teuer

BELVELINE
Germany
3 days using the app
Loox replied January 2, 2025

Hey,
I'm sorry if our pricing wasn't quite what you were looking for.

Loox offers various plans to accommodate stores of all sizes and budgets. Our goal is to quickly deliver high value by helping you collect impactful reviews, boost conversion, increase retention, and driving referrals.

I’ve sent you an email to go over our plans in more detail and see how we can best support your store. Feel free to reply whenever it’s convenient—we’re here to help!

October 5, 2024

gute überblick leichte bedienung

nickylily e. U.
Austria
6 days using the app
July 24, 2024

So far it's great!

Trendy ShopLand
United States
6 months using the app
August 21, 2024

Great!!

Filler Lux™
United States
3 months using the app