Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,622)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

June 12, 2024

This app not only encourages customers to leave a review, but to also come back and purchase again. I also appreciate how user friendly this app is.

The Playful Kitten Boutique
United States
Over 2 years using the app
July 11, 2024

Loox reviews is pretty easy to use and has been designed well to do exactly what it says. It has brought in many reviews since we started using it and the best part is once it is set up it requires virtually no thought on my part.

RamRods Archery
United States
3 months using the app
September 4, 2024

Seems to be a lot easier to setup than other review apps, and it is actually much more visually appealing and modern. Lets see how it performs

Roastwolf
United Kingdom
About 1 hour using the app
July 24, 2024

Man kann die maximalen Kosten von monatlich 760 USD nicht im Backend auf einen geringeren Betrag anpassen. Null Sterne würde ich dafür geben.

Naturalis Dog®
Switzerland
20 days using the app
Loox replied July 25, 2024

Hey, Sara from the Loox team here.

Thanks for your review. Loox has 3 different subscription plans so that merchants have the freedom to choose whichever one best fits their budget. I've reached out to you via email to see how we can best assist you- I look forward to continuing the conversation there.

July 5, 2024

This app really helps me a lot.

UGH
United Arab Emirates
5 months using the app
June 13, 2024

It is too expensive. More apps do the same way cheaper than this one. I was paying 10usd and suddenly they change me to 30usd per month. They are counting all the orders, my store is COD but not all orders are paid, so they should not count.

Acalaskin
Mexico
About 2 years using the app
Loox replied June 15, 2024

Hey,
Arielle from the Loox team here.

I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.

All of the details of the plan are present when accepting the plan.

I’ve personally reached out to you, and I'm happy to continue the conversation with you privately.

July 6, 2024

Looks perfect:) Thanks

pawsblvd
United Kingdom
5 months using the app
July 15, 2024

Ez to set up and helpful

Citalan's
United States
About 2 months using the app
June 14, 2024

This was probably one of the quickest replies I've had and that addressed my concern! Thank you Aya

HoldBreaker
Sweden
About 2 years using the app
June 15, 2024

Alarmingly quick support.
Even in the evening on weekends... :O
Great job, Loox!

Big Concrete Guy
Canada
Almost 2 years using the app