Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,648)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

February 27, 2024

Very easy to set up, especially if you're a beginner! As you advance and scale your store, I recommend also upgrading to Scale plan!

Memoir Gem
Finland
2 months using the app
May 14, 2024

I love so far. Its very easy to set up and love the way to get review already in DSers

The Gay Fashion Palace
United States
About 1 month using the app
July 18, 2024

everything's good and i will recommend.

Manakamana Shop
Portugal
3 months using the app
April 24, 2024

Simple and easy to use. I didn't have any trouble figuring out how to use this app, and it fits my theme perfectly well in my opinion.

First Class-Party
United States
2 months using the app
Edited August 6, 2024

Jemuel provided us with exceptional support!

Thank you for the fantastic service!

Jane

Miramat Store AU
Australia
Over 3 years using the app
May 23, 2024

I got charged for this app when reactivating my shopify store after 2 years!

Please refund me

For Us Momma
Canada
Over 3 years using the app
Loox replied May 25, 2024

Hey,
Sara from the Loox team here.

When a store is unfrozen, Shopify automatically triggers app charges for apps that weren't uninstalled before freezing the store.

We're sorry for the inconvenience, and have reached out to you privately via email about your refund. I look forward to continuing the conversation there :)

February 17, 2024

We are very happy with the Loox review app as well as their customer service! Their customer service team's replies are very prompt, courteous, and are quick to resolve any issues. The app is easy to set up and manage and looks great on our website.

The Brainy Store
United States
29 days using the app
September 22, 2024

Einfache und unkomplizierte Nutzung.

Homeri
Switzerland
23 days using the app
July 9, 2024

Just great and useful app

Mexicanijo
United States
3 months using the app
July 17, 2024

So easy to set up! I can only recommand it!

Q-Baby Store
Belgium
9 days using the app