Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,622)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

July 1, 2024

As a first time online Shopify store owner, the set-up was super easy. Love it!

Unique Gifts 4 You
United States
5 months using the app
July 30, 2024

TOP

Lisas Boutique
Germany
6 days using the app
July 4, 2024

Sehr gut

AuraCart
Germany
4 months using the app
May 27, 2024

Love this app for our online store.

Naked Klay
Australia
Over 3 years using the app
July 26, 2024

muy buena y practica para mi negocio la recomendaría mucho

LeoKana
United States
9 days using the app
August 8, 2024

Very good customer support . They replied in minutes and fix the issue fast. Thank you

Custom Pet Portraits
United Kingdom
2 days using the app
August 23, 2024

i would like to rate even lower but i cant

Dream Harmony
Israel
About 4 hours using the app
Loox replied August 25, 2024

Hey,
Shany from the Loox team here.

I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

I’ve contacted you privately through our support and am here to ensure we get this sorted out together.

July 22, 2024

Me está cobrando después que la desinstalé hace 1 mes.

La Gaveta
Chile
17 days using the app
Loox replied July 23, 2024

Hey,
Arielle from the Loox team here :)

Sometimes, app charges are automatically triggered before an app is uninstalled. While Shopify stops all future charges for the app, it will not stop any pending charges that have already been created.

I've reached out to you privately via email to provide you with further assistance, and I look forward to continuing the conversation there.

In any case, our support team is available 24/7 and always happy to help.

July 30, 2024

great experience

Emat stores
Kenya
6 days using the app
July 28, 2024

amazing app!

My Store
United States
7 days using the app