Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,651)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

July 8, 2024

Easy to use, essential for any store

Glovana
Australia
2 months using the app
May 13, 2024

Loox customer support is class. Jemuel sorted us out extremely quickly.

Rob Late Audio
United Kingdom
About 1 year using the app
August 22, 2024

great

Majestic Minis
Australia
About 2 months using the app
January 31, 2024

loox is a amazing app where u can import review from something like ailexpress u can import reviews from there in to your shofity store.

Sales&bonds
United States
About 2 months using the app
April 17, 2024

Jodel was very quick and helpful! Thank you Jodel!

minisons
United States
About 2 years using the app
September 12, 2024

swietna apka

fusioneletricstore
Poland
2 months using the app
May 19, 2024

I have been extremely disappointed with the service provided by Loox. The technical support team lacks initiative and seems unwilling to go the extra mile to assist their clients. Despite having the capability to offer better solutions, they prefer to take the easy way out, leaving customers to deal with cumbersome workarounds. Overall, the support and service have been subpar and have not met our expectations.

Sunny Sweet Co.
Philippines
3 months using the app
Loox replied May 21, 2024

Hey,
Shany from the Loox team here.

I'm truly sorry to hear your experience with Loox was not as you expected.

Our Support team strives to provide help wherever we can. We are available 24/7 and always provide the best technical solutions whenever possible.

I’ve reached out to you privately through the email associated with your store.

July 27, 2024

it has already boosted morale for my website and it's only been up for 6 hours! I love it!

ChakraLocs 💫🌻🧘🏾‍♀️🌱
United States
About 5 hours using the app
August 14, 2024

good

Luxera
United States
About 2 months using the app
July 29, 2024

Makkelijke set up, snelle integratie

Exploreze
Belgium
About 1 month using the app