Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,651)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

July 23, 2024

I love it. Hopefully It will get customers

Maddy's Welcome home
United States
About 23 hours using the app
May 27, 2024

You've introduced an incredibly expensive scaling fee, and we're paying you more than we pay for Shopify infrastructure. Something like this is never acceptable. I'm deleting the app before the last day and moving to a different app. I don't think I'll use it anymore

PUMMY
Türkiye
5 months using the app
Loox replied May 28, 2024

Hey,
Rotem from the Loox team here.

Loox offers various plans to fit stores of all sizes and budgets. All plans are designed to provide extremely high ROI on the price by increasing customer conversion and retention.

I’ve personally reached out to you regarding your plan to find the best fit for your business, and I'm happy to continue the conversation with you privately.

May 29, 2024

The costumer support is very helpful. Clear communication and was able to solve my problem fast. I was assisted by Sara

FONSI
Canada
29 days using the app
September 23, 2024

good

EstiloPata
Brazil
About 4 hours using the app
June 3, 2024

i love the simplicity and professionalism ,i will use it always

Teejay Activewear
South Africa
About 2 months using the app
July 27, 2024

very good

AuraDevine
Cyprus
5 months using the app
April 29, 2024

Setup was simple and easy. Excited to see how my customers respond.

Thou Doth Art
United States
About 1 month using the app
July 24, 2024

Great experience

Yourluxurypets.Store
United States
3 months using the app
October 27, 2024

good

clohill
United States
10 minutes using the app
September 17, 2024

it is good

Symply
United States
About 3 hours using the app