Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,629)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

March 20, 2024

Does what its supposed to do. Just wish they would lower the cost!

NicDelivery
United States
2 months using the app
August 27, 2024

Easy set up...just started a trial with it.

ResurFace Skincare
United States
12 minutes using the app
June 30, 2024

These are thieves. they still deduct money from your bank account eventhough you are not using their product

TrendGlamBeautyProducts.com
Netherlands
About 1 month using the app
Loox replied July 2, 2024

Hey,
Rotem from the Loox team here.

Sometimes, app charges are automatically triggered before an app is uninstalled. While Shopify stops all future charges for the app, it will not stop any pending charges that have already been created.

I’ve reached out to you privately through our support email to refund you for this charge :)

July 5, 2024

I was blocked for two hours because of a problem and Aya R. solved it in a blink of an eye. Very helpful and very Professional!

COOKIZY
France
2 days using the app
October 31, 2024

lo usare

Falcor Electronic
United States
8 days using the app
Loox replied November 2, 2024

Hey,
Rotem from the Loox team here :)

Thanks for sharing your feedback.

We would be happy to discuss how we can improve your experience with Loox. I've reached out to you through our support to continue the conversation with you privately.

March 27, 2024

I believe that this app helps to make a lot of sales in the future.

Knowledge Health.Store
United States
2 months using the app
May 5, 2024

Jodel offers warm customer support, which made it very easy for me to solve my problem!

Thank you, loox-team!

Rain Lord
Belgium
24 days using the app
June 27, 2024

This App is awesome and very easy to use.

Ideal Looks by Shanara
United States
3 months using the app
May 13, 2024

Great app, and great service! Jemuel helped me out with some setup issues with my theme in mere hours, including tweaking some of the liquid code to reference the Loox app correctly.

Avant Climbing Innovations LLC
United States
24 days using the app
January 21, 2024

Jamuel was great. Got back to me quickly. Answered my questions.

The Gadget Closet
United States
8 months using the app