Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,792)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

October 9, 2024

I would like to express my sincere gratitude to customer service representative Liz A. for her outstanding help! Every time I encountered an issue, she was quick and accurate in her responses, always able to pinpoint the reason for the problem and provide the correct solution. Her patience, professionalism, and attention to detail left me thoroughly impressed. I'm truly grateful for her support and highly appreciate the excellent service she provides. Thank you, Liz A., for delivering such fantastic customer service!

Karaku
Hong Kong SAR
Over 3 years using the app
November 15, 2024

Does what I need it to do.

Lil-aiges Creations - Quality Australian-made Gifts
Australia
8 months using the app
November 15, 2024

This app is very good. It allows me to know how the products are doing once they get to the buyer. So the customer can give us his or her honest review about the product they bought.

Workstation Warehouse
United States
5 days using the app
December 1, 2024

it makes it easier to work, I recommend it

Tinky Winky
Morocco
About 2 months using the app
October 25, 2024

Amazing customer service. Jodel was the one that helped me and he helped me solve my issue really fast. I recommend.

FLORA BREWS
United States
7 months using the app
January 13, 2025

Jemuel was very helpful and answered my query right away.

Lucky Lou Shoes
United States
5 months using the app
January 26, 2025

super cool

Jorven
France
About 2 months using the app
November 22, 2024

Great layout and easy to use. Chester is insanely quick to provide great customer service.

Drago
Denmark
3 months using the app
December 10, 2024

I logged in by mistake and I want my money back.

Mallei’s Finds
Israel
26 days using the app
Loox replied December 11, 2024

Hi Mallei's Finds,
Thanks for taking the time to leave a review. I’m sorry to hear your experience with Loox didn’t go as well as we’d hoped.

I've reached out to you privately regarding your refund request and will assist you further there—please reply whenever it works for you, and we’ll do our best to help.

January 3, 2025

very fair review

Nixton Tribe
Canada
12 months using the app